Learning is not just reading and testing. Your users need to be addressed properly, stimulated, coached and feel supported. Chatbots can do all of this, while standard e-learnings can’t.

Chatbots react to each step of the learning process right as it happens. This means that coaching and support can also be adapted right at that moment. From a nudge in a specific direction to a slightly different or fully adapted explanation.

You are no longer stuck with just multiple choice questions. Ask open questions, reflective questions or ask your users what they think. In short: Ask what you really want to know!

Chatbots don’t just save numbers. They can save every answer a user gives. This means that you can get real insight into the learning process of your users. Where are they at? What do they think? What do they struggle with? Everything can be saved and used!

A conversation goes fast – one person speaks and the other reacts to that instantly. With chat this is no different. The learning feels streamlined and it’s fast and efficient for your users because they are constantly prompted to react.. Once you start with a training, you want to finish it without stopping!